Return & Refund policy

Return & Refund Policy

Last Updated: [06/08/2026]

At AquaShirts, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return:

The item must be unused and unworn.
The item must be in its original condition.
Original tags and packaging must be included.
Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

Final sale items
Gift cards
Customized or personalized products
Items damaged through misuse

Return Process

To initiate a return:

Contact us at [support@aquashirts.shop].
Include your order number and reason for return.
We will provide return instructions.

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

Refunds will be issued to the original payment method.
Processing may take 5–10 business days depending on your payment provider.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue. We will work to provide a replacement or refund.